Refund policy

Return and Refund Policy

At our store, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns
You have 7 days from the date of delivery to request a return. To be eligible, items must be unused, in original condition, and in original packaging.

Non-Returnable Items
- Items on sale or purchased with a discount code
- Items that show signs of use, wear, or damage caused by the customer

How to Initiate a Return
Contact us via WhatsApp or email with your order number and reason for return. We will guide you through the process.

Refunds
Once we receive and inspect your returned item, we will notify you. If approved, a refund will be processed to your original payment method within 5–7 business days.

Exchanges
We offer exchanges for defective or damaged items only. If you received a damaged product, please contact us within 48 hours of delivery with photos.